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What Retailers Can Do to Compete Better With Amazon in Australia (Customer Service)

What Retailers Can Do to Compete Better With Amazon in Australia (Customer Service)

Amazon's Challenge to the Retail Industry in Australia Amazon, the ubiquitous online retailer, is coming to Australia, and the company's arrival is sure to shake up the existing retail climate. Amazon announced in April that it intends to open a large fulfilment centre in Sydney, Melbourne, or Brisbane and add...

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The beginner’s guide to Suez in-store analytics for Retailers

The beginner’s guide to Suez in-store analytics for Retailers

The beginner’s guide to Suez in-store analytics for Retailers In-store analytics has been available for some time to brick and mortal stores.  What Retail Analytics Means? Retail analytics is “a process by which data from customer behaviour is used to help make key business decisions via market segmentation and predictive analytics. This...

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Omnichannel: How Retail Analytics Can Help

Omnichannel: How Retail Analytics Can Help

Omnichannel: How Retail Analytics Can Help There are customers literally everywhere -- in the store, on the website, on social networks, in chat apps and on their phones. Retailers who are winning in this new chaotic market are doing so by becoming experts in omnichannel. Doing omnichannel the right way,...

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